Terms of Service
Last updated: June 24, 2025
1. Introduction and Acceptance
Welcome to melonOS, an all-in-one restaurant management platform operated by Jamrock Partners, LLC, DBA rahbit.io ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at melonos.com and our restaurant management platform (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to all of these Terms, do not use our Services.
2. Description of Service
melonOS is a comprehensive restaurant management platform that includes features such as digital checklists, task management, inventory management, employee scheduling, and team communication. Our Services are designed to help restaurant owners and managers streamline their operations and replace multiple applications with a single integrated system.
3. User Responsibilities
By using our Services, you agree to:
- Provide accurate and complete information when registering for an account
- Maintain the security and confidentiality of your account credentials
- Be responsible for all activities that occur under your account
- Promptly notify us of any unauthorized use of your account
- Use our Services in compliance with all applicable laws and regulations
- Respect the privacy and intellectual property rights of others
4. Account Registration
To access certain features of our Services, you may be required to register for an account. You must provide accurate, current, and complete information during the registration process and keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
We reserve the right to suspend or terminate your account if we have reason to believe that you have provided false, inaccurate, or incomplete information, or if you have violated these Terms.
5. Subscription and Payment
melonOS offers subscription-based access to our Services. When you subscribe to a paid plan:
- You agree to pay all fees and charges associated with your account on a timely basis
- You authorize us to charge your designated payment method for these fees
- Unless otherwise stated, subscriptions are billed in advance on a monthly basis
- All payments are non-refundable unless otherwise specified or required by law
- We may change our subscription fees by providing notice at least 30 days in advance
6. Intellectual Property
Our Services and all content, features, and functionality thereof, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the design, selection, and arrangement thereof, are owned by us, our licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms do not grant you any right, title, or interest in our Services or any content, features, or functionality thereof. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our materials without our prior written consent.
7. Prohibited Uses
You agree not to use our Services:
- In any way that violates any applicable federal, state, local, or international law or regulation
- To transmit any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable
- To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services
- To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services
- To impersonate or attempt to impersonate us, our employees, another user, or any other person or entity
- To engage in any activity that could disable, overburden, damage, or impair the Services
8. Termination
We may terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
9. Limitation of Liability
In no event will we, our affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, our Services, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
10. Disclaimers
Your use of our Services is at your sole risk. Our Services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied. We expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for a particular purpose.
We do not guarantee that our Services will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. We do not make any warranties or representations about the accuracy or completeness of our Services' content or the content of any websites linked to our Services.
11. Governing Law
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of Tennessee, without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action, or proceeding arising out of or related to these Terms or our Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Tennessee, in each case located in Knox County, and you waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
12. Changes to Terms
We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of our Services thereafter. Your continued use of our Services following the posting of revised Terms means that you accept and agree to the changes.
13. Contact Information
If you have any questions about these Terms, please contact us at:
Email: legal@melonos.com
Address: Jamrock Partners, LLC, 505 Market Street, Suite 200, Knoxville, TN 37902