Introduction

This Privacy Policy explains how Jamrock Partners, LLC, DBA rahbit.io ("we," "us," or "our"), operating as melonOS, collects, uses, and discloses your information when you use our website at melonos.com and our restaurant management platform (collectively, the "Services").

We respect your privacy and are committed to protecting your personal information. Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it.

Information We Collect

We collect several types of information from and about users of our Services, including:

Personal Information

Contact information (such as name, email address, phone number, and mailing address)
Business information (such as restaurant name, position, and business contact details)
Account credentials (such as usernames and passwords)
Payment information (processed through secure third-party payment processors)
Communication data (information contained in communications you send to us)

Usage Information

Log data (IP address, browser type, operating system, referring webpage, pages visited, and date/time of visits)
Device information (device type, operating system, and browser information)
Location information (general location based on IP address)
Usage data (how you interact with our Services)

How We Collect Information

We collect information in the following ways:

Direct collection: Information you provide when you create an account, fill out forms, or communicate with us
Automated collection: Information collected automatically through cookies and similar technologies when you use our Services
Third-party sources: Information we may receive from business partners, service providers, and publicly available sources

How We Use Your Information

We use your information for various purposes, including to:

Provide, maintain, and improve our Services
Process transactions and manage your account
Communicate with you about our Services, updates, and promotional offers
Respond to your inquiries and provide customer support
Monitor and analyze usage patterns and trends
Protect our Services and prevent fraud and abuse
Comply with legal obligations

Data Storage and Security

We use commercially reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your information is stored on secure servers in the United States. We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Cookies and Tracking Technologies

We and our service providers use cookies, web beacons, and similar tracking technologies to track activity on our Services and to hold certain information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Third-Party Services

Our Services may contain links to or integrate with third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites or services that you visit or use.

Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to the United States and other countries where we operate.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

The right to access your personal information
The right to correct inaccurate or incomplete information
The right to delete your personal information
The right to restrict or object to the processing of your personal information
The right to data portability
The right to withdraw consent

To exercise any of these rights, please contact us at privacy@melonos.com.

Changes to the Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@melonos.com

Address: Jamrock Partners, LLC, 505 Market Street, Suite 200, Knoxville, TN 37902